According to this article, competition among law firms is heating up and those that are using Information Technology (IT) as a collaborative communication tool may have an advantage. The article looks at some technologies that law firms are harnessing to enhance lawyer-client interactions. This allows greater flexibility in access, leading to greater client satisfaction. The article begs the question of whether universities are preparing students to use technology as collaborative, communication tools? Are universities a strong link in the chain between students coming into the university with strong IT skills, and the changing nature of the workforce which is also utilizing the tools that IT has to offer?